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Stupid Vodafone sales assistant :(

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    Stupid Vodafone sales assistant :(

    Just a heads up so that anyone that signs up to the new Cap plans know how it works.

    Sales assistant never told me that it was prorata so I got slapped with a $93 bill. Ok now let me explain.

    I signed up on the 16th August and was never told that my billing month cycle thing was on the 18th of every month so I only got two days usage here...

    So the bill comes this morning and I get charged $49 for the September month (fair enough) and also an extra $28 on top for those two days because I only had $280/30*2=$19 or so cap...and $4 usage fee for those two days...reason why I got charged an extra $28 is because I went over the $19 by that amount...so if you sign up 1 day before your billing cycle then you only get approximately $9 cap and a $2 usage fee...

    Far out this sucks!

    Hope my post made any sense

    #2
    ouch.. i understand..

    how come u didnt know your monthy cycle begins on the 18th!?
    g
    [ BBU66Z ]
    g
    Girlfriend (sleeping in car): "just because i'm sleeping doesn't mean you can drive fast!"

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      #3
      They didn't tell me...nor did they tell me it was prorata...oh well...

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        #4
        The first bill is always a bit of a shock compared to what you're "expecting"...
        When you actually sit down and do the maths, you wonder, why didnt they tell me about this in terms that id understand hehehe.
        Tom says: "Now remember kids, offsets are like women... they are best in their teens."

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          #5
          Hehehe it's ok cos that sales assistant is gonna get a smack...I just vented to my MD

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            #6
            umm... what is prorata???

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              #7
              Originally posted by CK1 View Post
              umm... what is prorata???
              www.google.com produced
              http://www.answers.com/topic/pro-rata

              www.google.com, bookmark it
              happyhong says:
              aus only have 3 r
              happyhong says:
              civic R, integra R and jonnieR

              Comment


                #8
                I hate phone plans. How ever good they sound they are smart ways of rapeing your bank account
                F/S: VTI-R Civic

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                  #9
                  ^In saying that tho, being on a plan with any network carrier does provide you with a better service overall in comparison to prepaid.
                  Tom says: "Now remember kids, offsets are like women... they are best in their teens."

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                    #10
                    Page, it wasn't about the plans or carrier or anything...it was pretty much the incompetent sales assistant that did not fulfill her duties of explaining to me how there new caps were billed.

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                      #11
                      i might sound lil harsh here..but its 29 bux....

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                        #12
                        Originally posted by freakie View Post
                        i might sound lil harsh here..but its 29 bux....
                        it's not the money, it's the principle. imagine that happened to you everywhere you went, every day of your life. it wouldn't just be $29... it would be "fuck.. ANOTHER $29...". i for one hate getting ripped off because the salesperson decided not to tell me about something that is quite significant.

                        mofowned.
                        T U 8 8 Y R - 0 6 5 4 8

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                          #13
                          Yeah being ripped off is the gayness

                          Optus FTW
                          Team Misplaced CT9A Owner #001

                          Comment


                            #14
                            I'm on optus employee plan
                            happyhong says:
                            aus only have 3 r
                            happyhong says:
                            civic R, integra R and jonnieR

                            Comment


                              #15
                              Originally posted by freakie View Post
                              i might sound lil harsh here..but its 29 bux....
                              It's not about the money...It's more along the lines of I wasn't expecting a bill to be $93...being only signed up for 1 week and received a bill...

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